Privacy Policy

Last updated: December 8th, 2025

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This Privacy Policy explains how The Core Pilates Studio (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website, services, or visit our studio. We are committed to complying with the General Data Protection Regulation (GDPR) and Belgian privacy laws.

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1. Contact Details of the Controller

The Core Pilates Studio
Address: Baron Romain Moyersoenpark 9A, Aalst 9300. 

VAT nummer BE1025415704
Business number (KBO/BTW): 1025415704
Email: hello@thecorepilates.be

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If you have questions regarding this Privacy Policy or your data, you can contact us using the details above.

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2. Personal Data We Collect

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We may collect the following categories of personal data:

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2.1 Data you provide directly

• Name, address, phone number, email address

• Account information (if you create an account)

• Payment details (processed securely by our payment provider)

• Health information you voluntarily share relevant to Pilates practice (e.g., injuries, pregnancy)

2.2 Automatically collected data

• IP address

• Device information, browser type

• Pages visited and usage statistics (via cookies—see Cookie Policy)

2.3 Data from third parties

• Booking system providers

• Payment processors

• Social media platforms (if you interact with us through them)

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3. Purposes of Processing

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We process your personal data for:

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• Booking and managing classes, memberships, and appointments

• Processing payments and invoicing

• Creating and managing your customer account

• Communicating about schedules, updates, cancellations, and studio information

• Sending newsletters or promotions (with your consent)

• Improving website performance and user experience

• Ensuring safety during classes when health information is provided

• Legal and administrative obligations

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4. Legal Bases for Processing

Under the GDPR, we rely on one or more of the following legal bases:

• Contract performance (e.g., class bookings)

• Legal obligation (e.g., bookkeeping)

• Consent (e.g., newsletters, health-related details)

• Legitimate interest (e.g., improving services, preventing fraud)

5. How Long We Store Data

We retain personal data only as long as necessary:

• Account information: until you request deletion

• Booking records: 7–10 years (legal accounting requirements)

• Health details: only during active participation, then deleted

• Newsletter consent: until withdrawn

• Cookies: see Cookie Policy

6. Sharing Your Data

We may share data with:

• Booking and scheduling platforms

• Payment service providers

• IT and hosting partners

• Email/newsletter service providers

• Instructors working with the studio (provided confidentiality agreements apply)

We do not sell your data.

Transfers outside the EU are only made with appropriate safeguards (e.g., EU adequacy decision or Standard Contractual Clauses).

7. Your Rights (GDPR)

You have the right to:

• Access your data

• Correct inaccurate data

• Request deletion (“right to be forgotten”)

• Restrict processing

• Object to processing

• Data portability

• Withdraw consent at any time

• Lodge a complaint with the Gegevensbeschermingsautoriteit (GBA):
  https://www.gegevensbeschermingsautoriteit.be/

To exercise these rights, contact us at hello@thecorepilates.be

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8. Data Security

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We use technical and organizational measures to protect your data from loss, misuse, unauthorized access, or disclosure. However, no online transmission is completely secure.

9. Changes to This Privacy Policy

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We may update this policy from time to time. The updated version will always be published on our website.

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Cookie Policy

Last updated: December 8th 2025

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This Cookie Policy explains how The Core Pilates Studio uses cookies and similar technologies on our website.

1. What Are Cookies?

Cookies are small text files stored on your device when visiting a website. They may be used to enable functionality, remember preferences, or analyze website traffic.

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2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These are essential for the website to function (e.g., session management, security).
Consent is not required for these.

2.2 Functional Cookies

These remember your preferences (e.g., language selection).
Consent may be required depending on the function.

2.3 Analytical/Performance Cookies

Used to collect information on how visitors use the site—e.g., Google Analytics (with IP anonymization enabled).
Consent is required under EU law.

2.4 Marketing/Tracking Cookies

Used for advertising and personalized marketing.
These cookies are placed only if you give explicit consent via the cookie banner.

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3. Cookie Consent

When visiting our website for the first time, you will see a cookie banner allowing you to:

• Accept all cookies

• Reject non-essential cookies

• Customize cookie preferences

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You can change or withdraw consent at any time via the cookie settings link on our website.

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4. Third-Party Cookies

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Some cookies may be placed by third parties, such as:

• Google Analytics

• Social media widgets (Instagram, Facebook, etc.)

• Booking platforms

These third parties have their own privacy and cookie policies.

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5. Managing Cookies in Your Browser

You can delete or block cookies through your browser settings:

• Chrome

• Firefox

• Safari

• Edge

Note: blocking necessary cookies may affect website functionality.

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6. Changes to This Cookie Policy

We may update this policy periodically. Any changes will be published on this page.

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